Olvy: AI Feedback Widget & Changelog Tool for Teams
Olvy is an AI-powered feedback widget that collects, analyzes, and summarizes user feedback from multiple channels while helping teams publish changelogs and close the feedback loop.
Overview
Olvy is a feedback management platform built for product-led teams who want to truly listen to their users without drowning in scattered messages and spreadsheets. By pulling in feedback from Twitter, Slack, email, Discord, Intercom, Crisp, Hubspot, and more, Olvy centralizes every customer voice into one place and uses AI (powered by GPT-3) to summarize sentiment, surface trends, and highlight actionable insights automatically. Instead of manually sorting through hundreds of comments, teams get a clear picture of what users actually want.
Beyond feedback aggregation, Olvy also doubles as a changelog and release notes engine, letting teams announce updates through customizable, SEO-friendly widgets embedded directly in their product. This closes the loop between hearing feedback and communicating what was done about it, which keeps users engaged and informed. With added capabilities like user segmentation, custom properties, and sentiment analysis, Olvy is designed to help product, engineering, customer success, and marketing teams stay aligned around real user needs and ship with more confidence.
Capabilities & Features
- Feedback management
- AI
- Changelog
- Release notes
- User feedback
- Product development
- Sentiment analysis
- Integrations
Core Features
- AI-powered feedback summarization and analysis
- Multi-channel integrations (Slack, Twitter, email, Discord, Intercom, Crisp, Hubspot, and more)
- Changelog and release notes builder
- Embeddable in-app feedback and announcement widgets
- Sentiment analysis
- User segmentation and custom properties
Use Cases
- Aggregating scattered user feedback into a single AI-analyzed dashboard
- Publishing branded changelogs to announce new features and fixes
- Prioritizing product roadmap decisions based on real user sentiment
- Closing the feedback loop by responding directly to users who submitted requests
- Spotting recurring pain points and friction areas across customer segments
Best For
- Product managers
- Product teams
- Customer success teams
- Engineering teams
- Marketing teams
Pros
- •AI summarization saves significant time compared to manual feedback review
- •Wide range of native integrations with popular support and communication tools
- •Combines feedback collection and changelog publishing in a single platform
- •Sentiment analysis and user segmentation add deeper context to raw feedback
- •Free tier available for individuals to test the workflow
Cons
- •Feedback analysis volume is capped by plan, which can get costly at scale
- •Additional integrations and builders come with extra per-seat and per-integration fees
- •Enterprise-grade features like SSO and audit logs require custom pricing
- •Some pricing terms like 'builder' and 'unique visitors' aren't clearly defined upfront
How to Use
1. Connect Olvy to your existing feedback channels like Slack, Twitter, email, Discord, or Intercom. 2. Embed Olvy's in-app feedback widget to capture direct input from users. 3. Let Olvy's AI analyze incoming feedback, generate summaries, and tag sentiment automatically. 4. Use these insights to prioritize your roadmap and identify recurring pain points. 5. Build and publish changelogs or release notes to keep users updated on shipped improvements. 6. Respond to users directly through the platform to close the feedback loop.
Frequently Asked Questions
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Pricing
Olvy offers a free plan for individuals with limited feedback analysis, while paid plans start at $60/month (Essentials) and scale to $240/month (Business) for higher feedback volume and advanced features, with custom Enterprise pricing available for larger organizations.
Pricing data is provided as a summary. Visit the vendor website for full tier details.