Curious thing

Curious Thing: AI Voice Assistant for Business Calls

Curious Thing is a conversational voice AI that answers, schedules, and automates business phone calls around the clock.

Overview

Curious Thing is a voice AI platform built to give growing businesses a tireless phone presence. Instead of missed calls turning into missed revenue, its AI phone agents—like Lucy, Alex, Sam, and Lou—pick up inbound enquiries, answer FAQs, book meetings, and route calls, all while sounding natural and conversational rather than robotic. On the outbound side, the same AI can chase payment reminders, run surveys, qualify leads, and re-engage customers or patients, turning routine call center tasks into automated workflows. Built for teams ranging from solo operators to large enterprises, Curious Thing plugs into existing CRM and call center tech via webhooks, so every conversation generates a transcript and summary that flows straight into the tools you already use. With customizable personalities, bilingual support, and smart call transfer, it positions itself less as a basic answering service and more as a scalable virtual receptionist that never sleeps, never gets overwhelmed by call volume, and keeps your team informed via instant text and email summaries.

Capabilities & Features

  • Voice AI
  • Conversational AI
  • AI assistant
  • AI phone agent
  • Call automation
  • Customer service
  • Lead generation
  • Appointment scheduling
  • Payment reminders
  • FAQ answering
  • Inbound calls
  • Outbound calls

Core Features

  • 24/7 inbound call answering and message taking
  • Automated outbound calling for reminders, surveys, and lead follow-up
  • Meeting and appointment scheduling
  • AI-driven FAQ answering from documents or webpages
  • Real-time call transcripts and summaries via text/email
  • Webhook integration with CRM and call center platforms
  • Bilingual conversation support with dynamic language switching
  • Smart call transferring to multiple numbers

Use Cases

  • Capturing and responding to missed business calls automatically
  • Providing after-hours customer support without hiring night staff
  • Sending automated payment reminders to clients or patients
  • Qualifying inbound leads before handing them to sales
  • Running customer or patient follow-up surveys via automated outbound calls

Best For

  • Small and medium-sized businesses
  • Large enterprises with high call volumes
  • Financial services companies
  • Healthcare providers and clinics
  • Call centers
  • Fintech companies

Pros

  • Handles unlimited simultaneous calls, eliminating hold times and missed enquiries
  • Reduces need for after-hours staffing with 24/7 automated coverage
  • Bilingual capability broadens accessibility for diverse customer bases
  • Webhook integration keeps CRM and call data automatically in sync
  • Customizable personality and voice options help maintain brand consistency

Cons

  • Free plan is currently unavailable, limiting no-cost entry points
  • Advanced features like multi-skill agents and call transferring are locked behind the higher-priced Business tier
  • Complex or highly specific use cases require a custom demo rather than self-service setup
  • Pricing is per phone number, which could add up for businesses managing multiple lines

How to Use

1. Sign up for a Curious Thing account using just your business phone number and email—no credit card required to start. 2. Choose an AI agent product (Lucy, Alex, Sam, Lou, or a custom-built agent) that fits your business needs. 3. Set up conditional call forwarding on your business phone to the AI phone number provided during onboarding—this takes under two minutes. 4. Configure the agent's behavior: select actions like sharing a booking link, answering FAQs from a document or webpage, taking messages, or sharing pricing/website info. 5. Personalize the voice, accent, language, and greeting to match your brand. 6. Connect the AI to your CRM or call center software via webhook integration for real-time data sync. 7. Go live—the AI can start answering missed calls immediately with zero training required, and you'll receive call summaries via text and email.

Frequently Asked Questions

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Pricing

Curious Thing offers a Professional plan at $24/month and a Business plan at $99/month, each priced per phone number in local currency; a free plan exists but is currently unavailable.

Pricing data is provided as a summary. Visit the vendor website for full tier details.