Blackray: AI Toolkit for Product Managers
Blackray equips product managers with AI-driven tools to draft PRDs, surface customer insights, and research competitors—all without jumping between disconnected apps.
Overview
Blackray is an AI-powered workspace built specifically for product managers who spend too much time hunting for customer feedback, competitor intel, and scattered documentation. By connecting directly to tools like Confluence, Google Suite, Salesforce, and Figma, Blackray pulls relevant data into one place so you can focus on strategy instead of app-switching. Its AI Writer helps draft polished PRDs and handoff documents enriched with real customer insights and deep links, eliminating the manual copy-paste work that usually bogs down product documentation.
Beyond writing, Blackray acts as a research hub. The Research Assistant surfaces customer insights from your connected apps, while Competitor BI helps you track competitor moves without leaving your workflow. Collections let you organize the links, notes, and insights you gather along the way, and the Customer Call Scheduler taps into Salesforce data to help you find the right customers to talk to—no CRM login required. Rounding it out, AI Insights automatically scans your connected sources to flag recurring feature requests and pain points, giving PMs a faster path from raw feedback to actionable roadmap items.
Capabilities & Features
- AI
- Product Management
- Product Requirements
- Customer Insights
- Competitor Analysis
- Research
- Document Creation
- Salesforce Integration
- Customer Calls
- PRD
- Feature Requests
- Pain Points
Core Features
- AI Writer for drafting PRDs and handoff documents
- Research Assistant for surfacing customer insights
- Competitor BI for tracking competitor strategies
- Collections for organizing links and insights
- Customer Call Scheduler powered by Salesforce data
- AI Insights for surfacing feature requests and pain points
Use Cases
- Drafting detailed PRDs pre-loaded with customer data
- Uncovering user pain points and feature requests across connected apps
- Researching competitor positioning and strategy
- Scheduling customer calls using filtered Salesforce data
- Aggregating feature requests and pain points from multiple sources
Best For
- Product Managers
- Product Operations Teams
- Product Marketing Managers
- Customer Insights Analysts
Pros
- •Centralizes customer insights, competitor research, and documentation in one tool
- •Reduces manual work by connecting directly to apps like Salesforce and Confluence
- •AI Writer speeds up creation of PRDs and handoff docs
- •Customer Call Scheduler removes the need to log into Salesforce directly
- •AI Insights automates identification of trends and pain points
Cons
- •Requires connecting sensitive business apps, which may raise data privacy considerations
- •Features are still in Beta, so functionality may be limited or evolving
- •Effectiveness depends heavily on the quality of data in connected apps
- •No publicly listed pricing information available
How to Use
1. Connect your core apps—Confluence, Google Suite, Salesforce, and Figma—to Blackray. 2. Use the AI Writer to draft PRDs and handoff documents enriched with customer data. 3. Run the Research Assistant to pull customer insights from your connected tools. 4. Leverage Competitor BI to research competitor strategies. 5. Save and organize findings using Collections. 6. Use the Customer Call Scheduler to filter Salesforce contacts and send call requests. 7. Check AI Insights regularly to spot emerging feature requests and pain points. Start by exploring the Beta version of each tool.
Frequently Asked Questions
Pricing
Pricing details are not publicly listed; prospective users should contact Blackray directly or explore the Beta tools to learn about available plans.
Pricing data is provided as a summary. Visit the vendor website for full tier details.